:root{--crema:#F7EFE4;--papel:#FFF9F1;--cacao:#2B1F1A;--cacao2:#6B5A4E;--coral:#E8603C;--coral2:#C94A28;--ambar:#F2A541;--teal:#0E7C7B;--linea:#E7D9C6;--suave:#EFE3D3;--rojo:#B3261E;--sombra:0 18px 40px -26px rgba(70,40,20,.5)}
*{box-sizing:border-box}
body{margin:0;background:var(--crema);color:var(--cacao);font:400 16px/1.5 "IBM Plex Sans",system-ui,sans-serif}
h1,h2,h3{font-family:Archivo,"IBM Plex Sans",sans-serif;letter-spacing:-.02em;line-height:1.1;margin:0}
h1{font-size:clamp(28px,4vw,40px);font-weight:800}h2{font-size:22px;font-weight:700}
a{color:var(--coral2)}.cargando{padding:40px;text-align:center}
button,.boton{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:44px;padding:0 20px;border:0;border-radius:999px;background:var(--coral);color:#fff;font:700 15px "IBM Plex Sans";cursor:pointer;text-decoration:none;transition:transform .15s,background .15s}
button:hover,.boton:hover{background:var(--coral2)}button:active{transform:scale(.97)}button:disabled{opacity:.55;cursor:wait}
button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid var(--teal);outline-offset:2px}
button.sec{background:var(--suave);color:var(--cacao)}button.sec:hover{background:var(--linea)}button.peligro{background:var(--rojo)}button.teal{background:var(--teal)}button.mini{min-height:36px;padding:0 14px;font-size:14px}
label{display:block;font-weight:600;font-size:14px;margin:14px 0 6px}
input,select,textarea{width:100%;min-height:46px;padding:10px 14px;border:1.5px solid var(--linea);border-radius:14px;background:#fff;font:16px "IBM Plex Sans";color:var(--cacao)}textarea{resize:vertical}
input[type=checkbox]{width:22px;height:22px;min-height:0;flex:none;accent-color:var(--coral)}
.check{display:flex;gap:10px;align-items:flex-start;font-weight:500}
.ayuda{font-size:14px;color:var(--cacao2);margin:6px 0 0}.mal{color:var(--rojo)}.bien{color:var(--teal)}
.caja{background:var(--papel);border-radius:22px;padding:22px;box-shadow:inset 0 0 0 1px var(--linea)}
.pila{display:grid;gap:16px}.fila{display:flex;flex-wrap:wrap;gap:10px;align-items:center}.entre{justify-content:space-between}
.vacio{padding:34px 20px;text-align:center;color:var(--cacao2)}
/* acceso */
.acceso{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}
.acceso-arte{position:relative;overflow:hidden;background:var(--coral);color:#fff;padding:clamp(28px,5vw,64px);display:flex;flex-direction:column;justify-content:space-between}
.acceso-arte h1{font-size:clamp(38px,5vw,68px);max-width:10em}.acceso-arte i{position:absolute;border-radius:50%}.acceso-arte i.a{width:300px;height:300px;background:var(--ambar);right:-90px;bottom:80px}.acceso-arte i.b{width:130px;height:130px;background:var(--teal);right:190px;bottom:-30px}
.acceso-arte>*:not(i){position:relative;z-index:1}.acceso-arte a{color:#fff;font-weight:700;text-decoration:none}
.acceso-form{display:grid;place-items:center;padding:28px 16px}.acceso-form form,.acceso-form .forma{width:min(100%,420px)}
.opciones{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.opciones label{margin:0;padding:12px 6px;text-align:center;border-radius:14px;background:var(--suave);cursor:pointer;font-size:13px}.opciones input{position:absolute;opacity:0;width:0;height:0}.opciones label.sel{background:var(--cacao);color:var(--papel)}
.otp{font:800 30px Archivo;letter-spacing:.3em;text-align:center}
/* estructura */
.marco{display:grid;grid-template-columns:238px 1fr;min-height:100vh}
.lado{position:sticky;top:0;height:100vh;padding:20px 14px;background:var(--cacao);color:var(--papel);display:flex;flex-direction:column;gap:6px;overflow-y:auto}
.logo{display:flex;align-items:center;gap:10px;padding:4px 8px 18px;font:700 17px Archivo}.logo b{color:var(--ambar)}.logo span{display:grid;place-items:center;width:34px;height:34px;border-radius:10px;background:var(--coral);color:#fff;transform:rotate(-5deg)}
.lado a{display:flex;align-items:center;justify-content:space-between;padding:11px 14px;border-radius:13px;color:#EADFD2;text-decoration:none;font-weight:600}.lado a:hover{background:#3E2E27}.lado a.act{background:var(--ambar);color:var(--cacao)}
.lado .salir{margin-top:auto;background:transparent;color:#EADFD2;justify-content:flex-start;padding:11px 14px}
.punto{min-width:22px;height:22px;padding:0 6px;border-radius:11px;background:var(--coral);color:#fff;font-size:12px;font-weight:800;display:grid;place-items:center}
.contenido{padding:clamp(18px,3vw,38px);padding-bottom:96px;min-width:0;max-width:1120px;width:100%}
.cab{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:14px;margin-bottom:22px}
.saldo-chip{display:flex;gap:10px;align-items:center;padding:8px 8px 8px 18px;border-radius:99px;background:var(--papel);box-shadow:inset 0 0 0 1px var(--linea);font-weight:700}.saldo-chip a{padding:7px 14px;border-radius:99px;background:var(--coral);color:#fff;font-size:14px;text-decoration:none}
.barra-mov{display:none}
/* inicio */
.saldo-grande{position:relative;overflow:hidden;padding:26px;border-radius:26px;background:var(--cacao);color:var(--papel)}.saldo-grande b{display:block;font:800 clamp(46px,7vw,72px) Archivo;line-height:1.05}.saldo-grande::after{content:"";position:absolute;right:-50px;top:-50px;width:190px;height:190px;border-radius:50%;background:var(--coral)}.saldo-grande>*{position:relative;z-index:1}
.grid-serv{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:14px}
.serv{display:flex;flex-direction:column;gap:6px;width:100%;min-height:150px;align-items:flex-start;justify-content:flex-start;padding:20px;border-radius:22px;background:var(--papel);color:var(--cacao);box-shadow:inset 0 0 0 1.5px var(--linea);text-align:left;white-space:normal;transition:transform .18s,box-shadow .18s}.serv:hover{background:#fff;transform:translateY(-4px);box-shadow:var(--sombra)}.serv b{font:800 34px Archivo;color:var(--coral);margin-top:auto}.serv.off{opacity:.55;cursor:not-allowed}
.provs{display:flex;flex-wrap:wrap;gap:10px}.prov{display:flex;align-items:center;gap:8px;padding:8px 14px;border-radius:99px;background:var(--papel);font-weight:600;box-shadow:inset 0 0 0 1px var(--linea)}.prov i{width:10px;height:10px;border-radius:50%;background:#B8A998}.prov.activo i{background:#1FA67A}.prov.almuerzo i,.prov.regreso i{background:var(--ambar)}
/* lienzo de solicitud */
.lienzo-sol{position:relative;display:grid;grid-template-columns:1.1fr .9fr;gap:0;border-radius:28px;overflow:hidden;background:var(--papel);box-shadow:var(--sombra);animation:entra .45s ease-out}
.lienzo-form{padding:clamp(20px,3vw,34px)}.lienzo-lado{padding:clamp(20px,3vw,32px);background:var(--coral);color:#fff;display:flex;flex-direction:column;gap:14px}.lienzo-lado .precio{font:800 56px Archivo;line-height:1}
.lienzo-lado ol{margin:0;padding-left:20px;display:grid;gap:7px}.lienzo-lado small{opacity:.9}
.imei-vivo{font:800 25px Archivo;letter-spacing:.06em;font-variant-numeric:tabular-nums}
.subida{display:grid;place-items:center;min-height:138px;border:2px dashed var(--linea);border-radius:18px;text-align:center;padding:14px;cursor:pointer;background:#fff;font-weight:600;color:var(--cacao2);transition:border .15s,background .15s}.subida:hover{border-color:var(--coral);background:#FFF5EC}.subida img{max-height:160px;max-width:100%;border-radius:12px}.subida input{position:absolute;opacity:0;width:1px;height:1px}
@keyframes entra{from{opacity:0;transform:translateY(16px)}}
/* listas */
.fila-sol{display:grid;grid-template-columns:1fr auto;gap:8px 14px;padding:16px 18px;border-radius:18px;background:var(--papel);box-shadow:inset 0 0 0 1px var(--linea)}.fila-sol h3{font-size:18px}.fila-sol p{margin:2px 0;color:var(--cacao2);font-size:14px;overflow-wrap:anywhere}
.est{display:inline-block;padding:4px 12px;border-radius:99px;font-size:13px;font-weight:700;background:var(--suave);white-space:nowrap}.est.pendiente{background:#FCE7C5;color:#8A5A0B}.est.en_proceso{background:#CFE7F5;color:#135C85}.est.registrado,.est.confirmado{background:#CFEBE6;color:#0B5E5D}.est.rechazado{background:#F8D7D2;color:#8E1F16}
.acciones{grid-column:1/-1;display:flex;flex-wrap:wrap;gap:8px}
.tabs{display:flex;gap:6px;margin-bottom:16px;overflow-x:auto}.tabs button{background:var(--suave);color:var(--cacao);white-space:nowrap}.tabs button.act{background:var(--cacao);color:var(--papel)}
.tabla{overflow-x:auto}table{width:100%;border-collapse:collapse;font-size:15px}th{text-align:left;font-size:13px;color:var(--cacao2);font-weight:600}th,td{padding:11px 10px;border-bottom:1px solid var(--linea);white-space:nowrap}td.num{font-variant-numeric:tabular-nums;text-align:right}th.num{text-align:right}.mas{color:var(--teal);font-weight:700}.menos{color:var(--coral2);font-weight:700}
.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px}.stat{padding:18px;border-radius:18px;background:var(--papel);box-shadow:inset 0 0 0 1px var(--linea)}.stat b{display:block;font:800 30px Archivo}.stat span{font-size:14px;color:var(--cacao2)}
.estado-sel{display:flex;flex-wrap:wrap;gap:6px}.estado-sel button{background:var(--suave);color:var(--cacao)}.estado-sel button.act{background:var(--teal);color:#fff}
/* chat */
.chat-marco{display:grid;grid-template-columns:1fr 300px;gap:16px;min-height:calc(100vh - 130px)}
.chat{display:flex;flex-direction:column;height:calc(100vh - 130px);min-height:420px;border-radius:22px;overflow:hidden;background:var(--papel);box-shadow:inset 0 0 0 1px var(--linea)}
.chat-cab{padding:12px 16px;border-bottom:1px solid var(--linea);display:flex;gap:10px;justify-content:space-between;align-items:center;flex-wrap:wrap}
.msgs{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:8px}
.msg{max-width:78%;padding:9px 14px;border-radius:17px;background:var(--suave);overflow-wrap:anywhere;animation:entra .2s}.msg.yo{align-self:flex-end;background:var(--coral);color:#fff;border-bottom-right-radius:5px}.msg.el{align-self:flex-start;border-bottom-left-radius:5px}.msg.sistema{align-self:center;background:transparent;color:var(--cacao2);font-size:13.5px;text-align:center}.msg.marca{box-shadow:0 0 0 2px var(--ambar)}.msg.bloq{box-shadow:0 0 0 2px var(--rojo)}.msg img{display:block;max-width:100%;max-height:260px;border-radius:12px;cursor:zoom-in}.msg time{display:block;font-size:11px;opacity:.7;margin-top:2px}
.escribir{display:flex;gap:8px;padding:10px;border-top:1px solid var(--linea);align-items:center}.escribir input[type=text]{flex:1;min-width:0}.clip{flex:none;width:46px;height:46px;padding:0;background:var(--suave);color:var(--cacao);border-radius:50%;display:grid;place-items:center;cursor:pointer;margin:0;font-size:20px}.clip input{position:absolute;opacity:0;width:1px;height:1px}
.boveda{padding:14px;border-radius:16px;background:var(--cacao);color:var(--papel)}.boveda code{display:block;font-size:17px;font-weight:700;overflow-wrap:anywhere;color:var(--ambar)}
.lista-chequeo{list-style:none;padding:0;margin:8px 0 0;display:grid;gap:4px}.lista-chequeo label{display:flex;gap:9px;margin:0;padding:7px 4px;font-weight:500;align-items:flex-start;cursor:pointer}.lista-chequeo input:checked+span{text-decoration:line-through;color:var(--cacao2)}
video{width:100%;border-radius:14px;background:#000}
/* ventana */
.velo{position:fixed;inset:0;z-index:50;display:grid;place-items:center;padding:16px;background:rgba(43,31,26,.6);animation:aparece .15s}.modal{width:min(100%,520px);max-height:92vh;overflow:auto;padding:26px;border-radius:24px;background:var(--papel);animation:entra .2s}.aviso-grande{padding:16px;border-radius:16px;background:#F8D7D2;color:#6F1910;font-weight:600;font-size:17px;margin:14px 0}
@keyframes aparece{from{opacity:0}}
.qr{display:block;width:min(100%,280px);margin:auto;border-radius:18px}
.foto-grande{display:block;max-width:100%;border-radius:14px;margin:auto}
#avisos{position:fixed;left:50%;bottom:86px;transform:translateX(-50%);z-index:60;display:grid;gap:8px;width:min(92vw,420px)}.aviso{padding:13px 18px;border-radius:15px;background:var(--cacao);color:var(--papel);font-weight:600;box-shadow:var(--sombra);animation:entra .2s}.aviso.err{background:var(--rojo)}.aviso.ok{background:var(--teal)}
@media (max-width:900px){
 .acceso{grid-template-columns:1fr}.acceso-arte{min-height:190px;padding:22px 16px}.acceso-arte h1{font-size:32px}.acceso-arte i.a{width:150px;height:150px;right:-30px;bottom:-40px}.acceso-arte i.b{display:none}
 .marco{grid-template-columns:1fr}.lado{display:none}
 .barra-mov{display:flex;position:fixed;left:0;right:0;bottom:0;z-index:30;background:var(--cacao);padding:6px 6px calc(6px + env(safe-area-inset-bottom));overflow-x:auto;gap:2px}.barra-mov a{flex:1 0 auto;min-width:66px;min-height:48px;padding:6px 10px;border-radius:12px;color:#EADFD2;font-size:13px;font-weight:600;text-decoration:none;display:grid;place-items:center;text-align:center}.barra-mov a.act{background:var(--ambar);color:var(--cacao)}
 .lienzo-sol{grid-template-columns:1fr}.lienzo-lado{order:-1}.lienzo-lado ol{display:none}
 .chat-marco{grid-template-columns:1fr}.chat{height:calc(100vh - 170px)}.msg{max-width:88%}
}
@media (prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}
/* los botones no se estiran con la altura de la columna */
.pila{align-content:start}.chat-marco>aside{align-self:start}.est{align-self:start;justify-self:end}
/* ---- línea técnica: oscuro, grafito y verde señal ---- */
:root{--crema:#090C0E;--papel:#141A1E;--cacao:#EDF2F4;--cacao2:#9CAAB2;--coral:#00E58B;--coral2:#3DFFAA;--ambar:#00E58B;--teal:#00A9C7;--linea:#2A343B;--suave:#20282E;--rojo:#E5484D}
body{font-family:"IBM Plex Sans",system-ui,sans-serif}h1,h2,h3{font-family:Archivo,sans-serif;font-stretch:110%;text-transform:uppercase;letter-spacing:-.01em}
button,.boton{border-radius:6px;color:#04130C}button.sec{color:var(--cacao)}button.peligro,button.teal{color:#fff}
.caja,.fila-sol,.stat,.serv,.prov,.saldo-chip{border-radius:10px}input,select,textarea{background:#0D1215;color:var(--cacao);border-radius:6px;border-color:var(--linea)}input::placeholder{color:#6B7880}
.lado{background:#0E1316;border-right:1px solid var(--linea)}.lado a{color:#C4CED3}.lado a:hover{background:#1A2126}.lado a.act{color:#04130C}.lado .salir{color:#C4CED3}.logo span{color:#04130C;border-radius:6px}.logo b{color:var(--coral)}
.saldo-chip a,.punto{color:#04130C}.saldo-grande{background:#10171B;color:var(--cacao);border:1px solid var(--linea);border-radius:10px}.saldo-grande b{color:var(--coral)}.saldo-grande::after{background:transparent;border:40px solid rgba(0,229,139,.1)}
.serv{background:var(--papel);color:var(--cacao)}.serv:hover{background:#1A2126}
.acceso-arte{background:#0E1316;color:var(--cacao);border-right:1px solid var(--linea)}.acceso-arte a{color:var(--coral)}.acceso-arte i.a{background:transparent;border:46px solid rgba(0,229,139,.14)}.acceso-arte i.b{background:rgba(0,169,199,.25)}.opciones label.sel{background:var(--coral);color:#04130C}
.lienzo-sol{border:1px solid var(--linea);border-radius:10px;box-shadow:none}.lienzo-lado{background:#0E1316;color:var(--cacao);border-left:1px solid var(--linea)}.lienzo-lado .precio{color:var(--coral)}.subida{background:#0D1215}.subida:hover{background:#121A1E}
.est{border-radius:4px}.est.pendiente{background:#3A2D0D;color:#FFC95C}.est.en_proceso{background:#0D2E38;color:#62D7F0}.est.registrado,.est.confirmado{background:#0B3324;color:#46F0A8}.est.rechazado{background:#3C1417;color:#FF8A8D}.tabs button.act{background:var(--coral);color:#04130C}.estado-sel button.act{color:#fff}
.msg.yo{color:#04130C}.boveda{background:#0D1215;border:1px solid var(--linea);color:var(--cacao)}.boveda code{color:var(--coral)}.aviso-grande{background:#3C1417;color:#FFC2C3}.modal{border:1px solid var(--linea);border-radius:10px}.aviso{background:#20282E;color:var(--cacao)}.aviso.ok{background:var(--coral);color:#04130C}.mas{color:var(--coral)}.menos{color:#FF8A8D}.barra-mov{background:#0E1316;border-top:1px solid var(--linea)}.barra-mov a{color:#C4CED3;border-radius:6px}.barra-mov a.act{color:#04130C}
.lado,.logo{color:var(--cacao)}
.wa-flota{position:fixed;right:16px;bottom:16px;z-index:25;padding:11px 16px;border-radius:6px;background:#25D366;color:#04130C;font-weight:800;text-decoration:none;font-size:14px;box-shadow:0 12px 26px -10px #000}details p{color:var(--cacao2)}
@media (max-width:900px){.wa-flota{bottom:76px}}